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Terms and Conditions

Please note that all items sold by Longfield Designs are handmade and so may vary slightly from the photographs.

Payment: We accept online payment through PayPal (you do not need a PayPal account for this) or cheques (made payable to H Bagwell). Please note that orders paid for by cheque will be posted once the cheque has cleared. When making a puchase from Longfield Designs you are deemed to be accepting our terms & conditions.

Delivery: We aim to send out orders within 3-4 days of receipt of payment (or cheque clearance), and use 1st class Royal Mail. Please let us know if you have an urgent deadline and we will do our best to help. Bespoke items may take longer.

Returns: At Longfield Designs we want all of our customers to be happy with their purchase. Any purchase can be returned for a full refund or exchange within 14 days of purchase, in its original condition (please note that postage & packing charges cannot be refunded unless the item is faulty). Returns should be sent by Recorded Delivery and in adequate packaging as items damaged or lost in return post will not be refunded. We are unable to accept earrings for return unless they are faulty, for hygiene reasons.

Privacy: Longfield Designs will not pass personal information from its customers to any third parties.

Queries: Please do contact us with any problems or queries regarding your order.

Latest News

Christmas Presents

We have plenty of Christmas present ideas at Longfield Designs, and lots of jewellery perfect for Christmas parties!

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New charity bracelet

Longfield Designs is pleased to be supporting St Margaret’s Hospice in Somerset with donations from sales of a new bracelet.

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